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PAYMENTS

Direct Bank Transfer

If you choose “Direct Bank Transfer” for your order, you can transfer the the total of the order to our bank account. As soon as we have received the transfer, your order will continue processing.

Payment

While ordering, choose “Direct Bank Transfer”. After you have confirmed the order, you will be sent further information regarding the payment by mail.

Next, simply transfer the sum of your order to our bank account. Please make sure the payment involves “no charge to the recipient”.

We suggest noting your order number and the name you ordered with on the bank transfer (e.g. Jon Doe 10015000), to ensure the payment is recognized promptly.

As soon as the transfer has reached our account, we can continue carrying out your order. Please note that due to various factors, in some cases it might take up to 4-5 workdays before we receive your payment.

Bank details

As soon as the payment reaches our bank account, your order will be processed further. Please indicate your order number and the name the order was placed under (e.g. John Doe 10015000).

Bank: UniCredit Banka Slovenija d.d., Šmartinska 140, 1000 Ljubljana, Slovenia

IBAN: SI56 2900 0005 1517 333

BIC (Bank Identifier Code): BACXSI22

Payee: Urban Planty d.o.o., Kojsko 4, 5211 Kojsko, Slovenia (EU)

Payment upon delivery

When paying upon delivery, there will be a charge additional to the delivery charge due to the “payment on delivery” option. The cost of “payment upon delivery” and delivery itself are always unrelated to the price of your order. Here you can find all details regarding costs.

The courier will charge you the price of the order when it is delivered to your door. This means that you can practically pay for your order at your doorstep.

Note the following:

• Someone must be present at the delivery address in order to receive and pay for the package. You can also name an alternative address (e.g. your workplace, your neighbor, etc.).

• Payment upon delivery packets cannot be sent with express delivery.

Paypal

PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.

If you would like to pay with PayPal, choose the payment option “PayPal” during an order. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.

If you have not completed the payment while creating your online order, you can do this any time afterwards. To do this, go to “My Account”, then “Orders” and then click on “Not yet paid – Pay now”. Your order will be processed as soon as you have completed the payment.

Paying with PayPal is also possible by telephone or e-mail. You will then be sent a link through which you can carry out the payment via PayPal.

Braintree - Credit Cards

We accept the following credit cards: Visa, MasterCard, Diners and American Express.

Choose the payment option “credit card” during the ordering process. After verifying the order you will be lead to a page where you can enter your credit card details. We suggest that you have your card details (card company, name of the card owner, card number, date of validity and the safety code) on hand. As soon as you have fully entered this data, your order will continue being processed.